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Refund policy

We have a 15-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return your item must be in the same condition that you received it unworn or unused with tags, and in its original packaging You'll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@pierresjewelry.com If your return is accepted we'll send you a return shipping label, as well as instructions on how and where to send your package Items sent back to us without first requesting a return will not be accepted

You can always contact us for any return question at info@pierresjewelry.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the

item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please get in touch if you have questions or concerns about your specific item

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